Question 1

How do I book?

Accepted Answer

Send a booking request through the Book Your Stay page. We confirm availability with you personally before anything is finalised.

Question 2

Is direct booking available?

Accepted Answer

Yes, booking directly with us is the simplest way to stay at Pebbles, with personal assistance from enquiry to check-out.

Question 3

Can I book through LekkeSlaap?

Accepted Answer

Pebbles will also be listed on LekkeSlaap. The listing link will appear on the site once it is live.

Question 4

What does it cost?

Accepted Answer

Rates are being finalised for the season. Send us your dates and we will confirm the rate for your stay.

Question 5

Is a deposit required?

Accepted Answer

Yes, 50% secures your dates, with the balance due before arrival.

Question 6

What is the cancellation policy?

Accepted Answer

Cancel more than 30 days before arrival for a full refund of the deposit. Inside 30 days the deposit is retained, and we will always try to re-let the dates for you.

Question 7

Is there a minimum stay?

Accepted Answer

Two nights, and longer over peak holiday periods.

Question 8

How do I collect the keys?

Accepted Answer

We meet you at the unit to hand over the keys and show you around. Send us your arrival time a day or two before you travel.

Question 9

Can I arrive late?

Accepted Answer

Yes, just let us know in advance and we will arrange the handover around your arrival.

Question 10

Is there parking?

Accepted Answer

Yes, parking inside the secure complex.

Question 11

How many guests can stay?

Accepted Answer

Six. Three bedrooms, each comfortable for two adults.

Question 12

How many bathrooms are there?

Accepted Answer

Two, one with a bath and a shower, the other with a shower only.

Question 13

Is the unit accessible?

Accepted Answer

Yes. It is a spacious ground-floor unit with level access, so strollers and wheelchairs come straight in.

Question 14

Are children welcome?

Accepted Answer

Very. Granny's Pool, 300 m away, is a calm swimming spot for small children.

Question 15

Are pets allowed?

Accepted Answer

No pets, please.

Question 16

Is smoking permitted?

Accepted Answer

No smoking indoors. Smoking is welcome outside.

Question 17

Is there WiFi?

Accepted Answer

Yes, wireless internet is available throughout the home.

Question 18

What happens during load-shedding?

Accepted Answer

The unit has an inverter, so the lights and essentials keep running.

Question 19

Is there pool access?

Accepted Answer

Yes, the gated complex pool is directly across from the unit.

Question 20

Is there a braai?

Accepted Answer

There is a communal braai area about a 20 m walk from the door. A Weber for the unit is on the way.

Question 21

How far is the beach?

Accepted Answer

Granny's Pool is a 300 m walk. Willards Beach and Clarke's Bay, both lifeguarded, are 1 km away in either direction.

Question 22

Are linen and towels provided?

Accepted Answer

Yes, beds are made and towels are provided for every guest.

Question 23

Is the home cleaned during my stay?

Accepted Answer

Daily cleaning is available at R350 per day. Request it when you book and tell us how many days you would like.

Question 24

What supplies are included?

Accepted Answer

We leave coffee, tea, milk and sugar, plus hand wash, lotion, shampoo and conditioner. These are a starter supply and are not restocked during your stay.

Question 25

Is the kitchen fully equipped?

Accepted Answer

Yes, dishwasher, washing machine, tumble dryer and everything you need to cook properly.

Frequently asked questions

Booking

Arrival

The property

Housekeeping